With the rise of Insurtech, insurance companies have dramatically improved their customer experience by digitizing their services, reducing costs, and improving their underwriting and actuarial processes. Hala Insurance, the fastest growing Insurtech company in the UAE, is at the forefront of this mission, providing an ultra-instant claims process with automatic approval for 91% of auto repairs.
In today’s fast-paced world, consumers expect round-the-clock service in all aspects of their lives. When it comes to the insurance industry, Hala Insurance elevates the market with its super-fast claims process. In the industry at large, policyholders can take up to a week to get an auto insurance claim approved. But Hala Insurance is offering an unprecedented 91% pre-approval on auto repairs in the UAE. This means that 9 out of 10 policyholders who submit claims to Hala Insurance and bring their car to the garage get automatic approval for repairs, allowing them to get their car repaired immediately.
Hala Insurance has also made great strides in streamlining the claims submission process for policyholders. Instead of filling out long forms or sending multiple emails to the insurer, Hala allows customers to submit claims through their user-friendly digital platform in less than two minutes. Customers are then instantly assigned their preferred garage, eliminating waiting time and getting them back on the road faster.
While the insurance industry was, until recently, portrayed as a laggard in adopting innovative technology solutions, Hala Insurance is changing the face of the MENA Insurtech industry by achieving instant claims process and excellent response to customer expectations.
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About Hala Assurance:
Hala Insurance is built by Addenda Labs LTD, a private tech startup based in ADGM, UAE. Our aim is to offer customers the easiest and most cost effective way to purchase a car insurance policy through our underwriting partners, EMIRATES INSURANCE CO (EMINSCO).
When you purchase a hala policy, your policy is actually issued by EMINSCO, which is regulated by the United Arab Emirates Insurance Authority. All policies and complaints issued on this website or through the hala web application are handled by EMINSCO.